Cloud OSS/BSS Market Expected to Grow at a 14% CAGR, Reaching USD 53 Billion by 2030

Cloud OSS/BSS Market Expected to Grow at a 14% CAGR, Reaching USD 53 Billion by 2030

According to industry analysts at Next Move Strategy Consulting, the global Cloud OSS/BSS Market is on track for significant growth, with a forecasted market size of USD 53 billion at a CAGR of 14% by 2030. The rise in demand for cloud-based Operational Support Systems (OSS) and Business Support Systems (BSS) is transforming the telecommunications and IT industries. These systems help organizations optimize network management, service provisioning, customer management, and billing, resulting in greater operational efficiency, scalability, and cost-effectiveness.

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Cloud OSS/BSS solutions are becoming essential for businesses striving to stay competitive in an increasingly digital world. By enabling seamless adaptation to the evolving telecommunications landscape, these cloud-native systems empower communication service providers (CSPs) to enhance service delivery, reduce operational costs, and improve customer satisfaction. The deployment of cloud technologies is driving digital transformation across industries, especially in telecom, banking, financial services, healthcare, and retail.

Market Dynamics and Trends

The growing demand for digital transformation across industries is one of the key drivers of cloud OSS/BSS adoption. These systems offer telecom providers the flexibility needed to handle complex networks, improve billing processes, and enhance customer interactions. Additionally, the integration of artificial intelligence (AI) and automation is opening new growth opportunities by streamlining operations and enabling predictive analytics for proactive network management.

Notable examples of industry advancements include Nutcracker Technology’s launch of the Digital Satellite Solution designed to enhance satellite communications with real-time operations. ETI Software Solutions unveiled the Smart B/OSS platform, designed to automate processes, personalize customer experiences, and improve service quality.

Security Concerns and Opportunities

Despite the advantages, security remains a major concern, with risks such as data breaches and unauthorized access looming over cloud network operations. However, the integration of advanced AI and machine learning technologies in cloud OSS/BSS platforms provides new opportunities to reduce these risks while enhancing overall system performance.

AI-powered solutions, like the Sonar Actifed integration launched are also enabling telecom operators to optimize their sales operations and improve their average revenue per user (ARPU).

Geographical Insights

Asia-Pacific currently holds the largest share of the global cloud OSS/BSS market, fuelled by expanding telecom industries in regions like China and India. The demand for these solutions is being driven by the region's rapid 5G deployment and increasing data consumption. China’s telecommunications industry saw a revenue increase of 6.2% year-on-year in the first seven months of 2023, underscoring the growing importance of digital transformation in the region.

North America, led by the U.S., is emerging as the fastest-growing region, supported by the rising adoption of cloud computing across IT and telecom sectors. The U.S. saw a significant increase in partnerships and collaborations aimed at enhancing cloud OSS/BSS systems, contributing to the region’s market growth.

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Competitive Landscape

Key players in the cloud OSS/BSS industry include Amdocs Limited, Telefonaktiebolaget LM Ericsson, Accenture Plc, Huawei Technologies Co., Ltd., and Oracle Corporation, among others. These companies are investing in strategic collaborations, product launches, and acquisitions to strengthen their positions in the rapidly evolving market.

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About Next Move Strategy Consulting:

Next Move Strategy Consulting is a premier market research and management consulting firm that has been committed to provide strategically analysed well documented latest research reports to its clients. The research industry is flooded with many firms to choose from, what makes Next Move different from the rest is its top-quality research and the obsession of turning data into knowledge by dissecting every bit of it and providing fact-based research recommendation that is supported by information collected from over 500 million websites, paid databases, industry journals and one on one consultations with industry experts across a diverse range of industry sectors. The high-quality customized research reports with actionable insights and excellent end-to-end customer service help our clients to take critical business decisions that enables them to move beyond time and have competitive edge in the industry.

We have been servicing over 1000 customers globally that includes 90% of the Fortune 500 companies over a decade. Our analysts are constantly tracking various high growth markets and identifying hidden opportunities in each sector or the industry. We provide one of the industry’s best quality syndicated, as well as custom research reports across 10 different industry verticals. We are committed to deliver high quality research solutions in accordance to your business needs. Our industry standard delivery solutions that range from the pre consultation to after-sales services, provide an excellent client experience and ensure right strategic decision making for businesses.

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